Last Updated: September 6, 2025
IMPORTANT – PLEASE READ CAREFULLY.
THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES, LIMITATIONS OF LIABILITY, AND A BINDING ARBITRATION & CLASS ACTION WAIVER (SEE SECTIONS 14–16).
BY ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE, YOU AGREE TO THESE TERMS. PLEASE PRINT OR SAVE A COPY FOR YOUR RECORDS.
1) INTRODUCTION
These Terms of Use and Conditions of Sale (“Terms,” “Agreement”) govern your access to and use of https://www.aliasmatcha.com and any related sub-domains, pages, or services (the “Website”) provided by Clingman LLC d/b/a Alias Matcha (“Alias Matcha,” “we,” “our,” or “us”).
We offer the Website, including all information, tools, products, and services available from it, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
If you do not agree, you are not authorized to use the Website.
You can review the most current version of these Terms any time on this page. We reserve the right to update or change these Terms by posting updates to the Website.
Your continued use of the Website following any changes constitutes acceptance of those changes.
2) WEBSITE USE
By using the Website, you represent that you are at least the age of majority in your state or province of residence and have the legal capacity to enter into a binding contract.
You agree to comply with this Agreement and all applicable laws.
3) PRIVACY & SECURITY DISCLOSURE
Our Privacy Policy explains how we collect, use, and share information and is incorporated into these Terms by reference.
Privacy Policy: https://www.aliasmatcha.com/pages/privacy-policy
4) GENERAL CONDITIONS & USER CONDUCT
All aspects of the Website (including text, graphics, logos, and other materials) are protected by intellectual property laws.
No ownership rights are transferred to you by use of the Website.
You agree not to use the Website or any product or service for any unlawful purpose or in any unlawful manner, including (without limitation): hacking; distributing malware; scraping or harvesting personal data; infringing intellectual property rights; posting defamatory, obscene, or discriminatory content; submitting false information; or attempting to bypass security features.
We may terminate or suspend access to the Website at any time for any reason, including violation of these Terms.
5) PRODUCTS SOLD FOR PERSONAL USE ONLY
Products purchased from the Website are for personal, non-commercial use and may not be resold, redistributed, modified, or exported without our written consent.
We reserve the right to limit or reject orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
6) NO MEDICAL ADVICE; ACCURACY & TIMELINESS
Content on the Website is for general informational purposes only and is not medical advice.
Statements about products have not been evaluated by the FDA.
Consult a qualified healthcare provider before using any product.
We endeavor to provide accurate, current information, but errors or omissions may occur (e.g., descriptions, pricing, promotions, shipping charges, availability).
We reserve the right to correct any errors and cancel orders affected by them.
Colors and images may vary by display.
Historical information may be provided for reference and may not be current.
Individual results vary.
7) MODIFICATIONS TO THE WEBSITE & PRICES
We may modify, suspend, or discontinue the Website (or any part of it) without notice and without liability.
Product descriptions, availability, and prices may change at any time.
Certain items may be available exclusively online and may have limited quantities.
All offers are void where prohibited.
8) PAYMENT
All charges are in U.S. Dollars (USD).
By submitting a payment, you represent and warrant that:
(i) you are authorized to use the payment method provided;
(ii) the information is accurate;
(iii) you will pay any applicable card/bank fees; and
(iv) sufficient funds are available.
We (or our processors) may receive updated card details from your issuer and update your account accordingly.
Contact your card issuer to opt out of its updater service.
We are not responsible for fees charged by your bank or issuer.
If a charge is reversed, we may bill you by alternative means.
9) ORDER PLACEMENT & ACCEPTANCE; SUBSCRIPTIONS, AUTOMATIC PAYMENTS & CANCELLATION
A. Order Placement & Acceptance
Your electronic confirmation acknowledges receipt of your order but does not signify our acceptance.
We may accept, limit, or decline any order for any reason and may require additional information before processing.
If declined, you’ll be refunded to your original payment method.
B. Subscriptions; Automatic Renewal & Cancellation
We may offer products on a subscription basis.
By enrolling in a subscription, you authorize Alias Matcha to automatically charge the payment method on file at the frequency you select until you cancel.
Billing Frequency: Defaults to approximately every 30 days unless you select another available interval in your customer portal (if offered) or by contacting support.
Account Updater: Your card details may be automatically updated by your issuer; we may use those updates for renewals.
How to Cancel: Cancel at least 24 hours before the next renewal to avoid being charged for the next shipment. Cancel via your customer portal (if available) or by emailing contact@aliasmatcha.com.
Failed Payments: If a renewal charge fails, you authorize us to contact you for updated payment details and/or to retry billing.
Promotional first-month pricing, bundle inclusions, gifts, or refill prices are described on product pages and may change at any time.
See product listings for current terms.
10) SHIPPING
We currently ship to addresses in the United States (and may add locations over time; see the Website for updates).
Accurate shipping address and phone number are required.
We are not responsible for late or missing shipments resulting from incorrect address information.
If you need to modify or cancel an order before shipment, contact contact@aliasmatcha.com as soon as possible.
We cannot guarantee changes once an order is submitted.
Delivery Confirmation: Carrier confirmation (including without signature) is deemed sufficient proof of delivery to the cardholder.
11) RETURNS & REFUNDS
Please review our Refund Policy for eligibility, instructions, and timing:
https://www.aliasmatcha.com/pages/refund-policy
Unless stated otherwise on the product page, standard return rules apply.
Once a return is received and processed, refunds are typically issued to the original payment method; bank processing times vary.
12) SOCIAL MEDIA
Interactions with our social channels (e.g., Instagram, TikTok, Facebook, YouTube, Pinterest, X/Twitter, LinkedIn) are also subject to those platforms’ terms and privacy policies.
User opinions are their own and do not reflect Alias Matcha’s views.
Report offensive or inappropriate content to the platform operator.
13) THIRD-PARTY WEBSITES & LINKS
The Website may include links or materials from third parties.
We are not responsible for third-party content, policies, or transactions.
Review third-party terms and privacy policies before engaging.
14) DISCLAIMER OF WARRANTIES
EXCEPT WHERE PROHIBITED BY LAW, THE WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
THIS INCLUDES, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE WEBSITE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED.
15) LIMITATION OF LIABILITY
EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL CLINGMAN LLC (ALIAS MATCHA) OR ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR COSTS OF SUBSTITUTE GOODS OR SERVICES.
TO THE EXTENT LIABILITY IS FOUND, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE WEBSITE, OR THE PRODUCTS SHALL NOT EXCEED USD $500.00.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; SOME OF THE ABOVE MAY NOT APPLY TO YOU.
16) DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER
PLEASE READ CAREFULLY.
YOU AGREE THAT ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, OUR PRIVACY POLICY, OUR ADVERTISING OR MARKETING PRACTICES, THE WEBSITE, OR ANY PRODUCT OR SERVICE SHALL BE RESOLVED BY FINAL, BINDING, CONFIDENTIAL ARBITRATION ON AN INDIVIDUAL BASIS, ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) UNDER ITS CONSUMER ARBITRATION RULES.
This provision is governed by the Federal Arbitration Act (FAA), 9 U.S.C. §§ 1–16.
The arbitrator has exclusive authority to determine arbitrability and shall apply Virginia substantive law, consistent with the FAA.
The arbitrator may award any relief available in an individual action under applicable law.
No Class Actions: The arbitrator may resolve disputes only between you and Alias Matcha. Class, collective, or representative proceedings are not permitted.
If any part of this clause is found unenforceable, that claim shall be brought in the state or federal courts in Loudoun County, Virginia, and all other claims remain subject to arbitration.
Opt-Out:
You may opt out of arbitration within 30 days of your first purchase on the Website by mailing a signed notice with your name, email, postal address, and a statement that you opt out of arbitration to:
Clingman LLC – Legal
18072 Selkirk Greene Ct
Leesburg, VA 20175
17) INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Alias Matcha, its affiliates, officers, directors, employees, contractors, and agents from any and all claims, losses, liabilities, damages, and expenses (including attorneys’ fees) arising out of or related to:
(i) your use of the Website or products;
(ii) your breach of these Terms;
(iii) your Submissions; or
(iv) your violation of law or third-party rights.
18) DMCA NOTICE; INTELLECTUAL PROPERTY
If you believe content on the Website infringes your copyright, send a DMCA notice to:
Clingman LLC d/b/a Alias Matcha
Attn: DMCA/Copyright Agent
18072 Selkirk Greene Ct
Leesburg, VA 20175
Email: contact@aliasmatcha.com
Your notice must include:
(i) a description of the copyrighted work,
(ii) a description of the infringing material and location,
(iii) your contact information,
(iv) a good faith statement of unauthorized use,
(v) a statement under penalty of perjury that you are authorized to act,
(vi) and your physical or electronic signature.
All Website content, design, and trademarks are owned by or licensed to Clingman LLC and protected by law.
Except for personal, non-commercial use, no license is granted.
19) ELECTRONIC COMMUNICATIONS
You consent to receive communications from us electronically (e.g., email, Website notices) and agree such communications satisfy any legal requirement that they be in writing.
20) ASSIGNMENT
You may not assign your rights or obligations under these Terms.
We may assign or transfer our rights and obligations without notice, including in connection with a merger, acquisition, or sale of assets.
21) NO WAIVER
Our failure to enforce any provision is not a waiver of our right to do so later.
Any waiver must be in writing and signed by us.
22) SEVERABILITY
If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.
23) TERMINATION
We may terminate or suspend your access at any time.
Sections that by their nature should survive termination shall survive.
24) ENTIRE AGREEMENT
These Terms (including policies referenced or linked herein) constitute the entire agreement between you and Alias Matcha regarding the Website and supersede all prior communications.
25) CONTACT
Alias Matcha / Clingman LLC
18072 Selkirk Greene Ct
Leesburg, VA 20175
Email: contact@aliasmatcha.com
FDA DISCLAIMER
“These statements have not been evaluated by the Food and Drug Administration.
This product is not intended to diagnose, treat, cure, or prevent any disease.”
