We collect information in a variety of ways, including when you provide it directly to us or when you browse our website. The categories of information we collect include:
Information You Provide to Us
This is information you voluntarily provide when making a purchase, creating an account, or contacting customer support. This may include:
Order information: products purchased, purchase amount, date of purchase.
Customer records: name, email, phone number, and shipping/billing address.
Customer service details: messages with our support team, feedback, or survey responses.
Other information you choose to provide.
Note: If you apply for a job with us, we may collect resumes, cover letters, and references. Sensitive information (e.g., Social Security numbers) is only collected as required for employment purposes and is not sold or shared.
Information Automatically Collected
When you visit our website, our servers automatically collect certain data, such as:
IP address, browser type, and operating system
Referring website address
Pages viewed and timestamps
Device information (e.g., mobile device type, location data if enabled)
Usage patterns to help us improve our website and services
We may also collect aggregated or de-identified data, which cannot be used to identify you. This data will never be re-identified.